At Mortgage Broker Wolverhampton Ltd, we aim to provide the highest standard of service to all our customers. However, if you are unhappy with any aspect of our service, we want to hear from you so we can resolve the matter as quickly as possible.
By Post:
Mortgage Broker Wolverhampton
50 Church Walk,
Penn Fields,
Wolverhampton,
England,
WV3 7BY
Please provide as much information as possible, including your name, contact details, and details of your complaint so we can investigate it thoroughly.
3. Final Response
We aim to resolve complaints as quickly as possible. If we are unable to resolve your complaint within a few days, we will send you our final written response within eight weeks of receiving your complaint.
If you are not satisfied with our final response, or if eight weeks have passed since you first raised your complaint, you may be able to refer your complaint to the Financial Ombudsman Service, which is an independent body set up to resolve disputes between consumers and financial services firms.
